Customer Questionnaire Organisation Main Contact (###) ### #### Which of the following would you use to describe our products? Select all that apply High quality Unique Good quality Good value for money Overpriced Poor quality How well do our products meet your needs? Extremely well Somewhat well Not so well How would you rate the quality of our products? Very high quality Neither high or low Very low quality How would you rate the value for money of our products? Excellent Average Poor How would you rate your initial contact with Zenith? Very satisfied Satisfied Dissatisfied How responsive have we been to any questions or concerns? Extremely responsive Somewhat responsive Not applicable How would you rate Zenith’s delivery of products? Excellent Average Poor How long have you been a customer of Zenith? Less than six months 1 to 5 years 5 or more years How likely is it that you would recommend Zenith? Extremely likely Likely Not likely at all Overall, how satisfied or dissatisfied are you with Zenith Very satisfied Satisfied Dissatisfied Please confirm if you are certified or are members of ISO 9001 ISO 14001 ISO 45001 SEDEX EcoVadis Green Partnership Please add any comments, questions, or concerns? Completed By Date Completed MM DD YYYY Thank you!
